How do I get on the Xcape platform?
Enter the link https://app.xcapeonline.com/iniciar-sesion/, select the country of your origin [...]
Is there a deadline to register on the platform?
Once registered your group, the platform will send an email [...]
How can I choose the package I want for my experience?
Log in to the Xcape platform using the email and [...]
Which mail do the system notifications reach?
Notifications and emails from us will reach the mail that [...]
Can I register more than one email on the platform?
Our platform only supports one email per passenger.
My birth date is wrong, who can help me fix it?
Contact us through preguntanos@latam.xcapeturismo.com or contact Customer Service (55) 7090 [...]
How do I select my payment and how do I want to do it?
Enter our platform using the email and password you assigned, [...]
How do I register on the platform?
We will send you an invitation to the email you [...]
More questions?
Contact Customer Service (55) 7090 4893 We’re here for you!