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I want to make my payment by bank transfer, how can I do it?

Log in to the Xcape platform using the email and [...]

By Xcape|2021-02-03T15:42:09-06:00diciembre 21st, 2020|Payments|0 Comments
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I want to make my payment in cash, where can I deposit and how do I make sure you receive it?

Log in to the Xcape platform using the email and [...]

By Xcape|2021-01-26T17:41:36-06:00diciembre 21st, 2020|Payments|0 Comments
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I paid with card and the charge appears in my bank movements, however on the page is not reflected, what can I do?

You will need to contact Customer Service through preguntanos@latam.xcapeturismo.com with [...]

By Xcape|2021-02-03T16:17:16-06:00diciembre 21st, 2020|Payments|0 Comments
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I want to make my first payment and purchase the cancellation guarantee, how can I do it?

Log in to the Xcape platform using the email and [...]

By Xcape|2021-02-03T16:39:49-06:00diciembre 21st, 2020|Payments|0 Comments
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Can you send me the account where I have to deposit?

Following the procedures mentioned in previous questions to download your [...]

By Xcape|2021-02-03T16:42:41-06:00diciembre 21st, 2020|Payments|0 Comments
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I already made my bank transfer, where do I send the mail with the confirmation evidence?

It is important that you keep your payment vouchers in [...]

By Xcape|2021-02-03T16:43:16-06:00diciembre 21st, 2020|Payments|0 Comments
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Can I bill my payment?

Yes, to get your invoice, you must send an email [...]

By Xcape|2021-01-27T19:20:50-06:00diciembre 21st, 2020|Payments|0 Comments
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Can I pay using American Express?

At the moment our platform is only compatible with debit [...]

By Hugo Fritz|2021-01-27T19:17:42-06:00diciembre 21st, 2020|Payments|0 Comments
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Is there a deadline to pay for my Experience?

45 calendar days before the trip you must have paid [...]

By Hugo Fritz|2021-01-27T19:17:20-06:00diciembre 21st, 2020|Payments|0 Comments
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More questions?

Contact Customer Service (55) 7090 4893 We’re here for you!

By Hugo Fritz|2021-01-27T19:15:12-06:00agosto 3rd, 2020|My Experience, Payments, Platform|0 Comments
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Viaje Graduación México All Inclusive

Nuestra misión:

¡Hacer de tu viaje la mejor experiencia de tu vida!

Lago Alberto 375, Piso 19,
Oficina 19-110, Anahuac I
Sección, CDMX.
(+52) 55 7090 4893
preguntanos@xcapeturismo.com

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© XKP Turismo SA de CV 2020. Todos los Derechos Reservados
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